// Documentation Archive

Help.

How can we help you today? Contact our team for assistance with your account or the app.

Last Version2026.02.24

Our support team is ready to help with any questions, troubleshooting, or feedback you have.

support.belvoir@bygaze.com

Manage Account // 01

Delete Account

To permanently delete your account and remove all your data, go to the Profile Settings in the Belvoir mobile app and select the delete option.

Manual Request // 02

Email Request

Alternatively, email us from your registered account with the subject "ACCOUNT DELETION". We will process your request within 7 business days.

What gets removed

Personal Info
Activity History
Reward Balance
Saved Places
Community Rank
App Logs
Login Keys
Notification Data